RETURN POLICY
In accordance with the law in force, the customer has a period of fifteen days from receipt of the product to exercise his right of withdrawal.
The customer can request a refund or an exchange of product.
In the case of a refund, the customer must contact MAKEBACOSMETICS at the following e-mail address: contact@makebacosmetics.com in order to obtain a standard withdrawal form. The product must be returned to the following address:.... The costs of returning the product are the responsibility of the customer. The product must be returned in its original packaging, intact, accompanied by all possible accessories, instructions for use and documentation. MAKEBACOSMETICS will issue the refund within 7 days. From receipt of the product at its premises.
In the case of an exchange, the customer must contact MAKEBACOSMETICS at the following e-mail address: contact@makebacosmetics.com in order to obtain a standard withdrawal form. The customer must specify which other product must be returned in exchange.
The cost of returning the product will be borne by the customer. The product must be returned in its original packaging, intact, accompanied by all possible accessories, instructions for use and documentation. MAKEBACOSSMETICS will ship the new product within 7 days. From receipt of the old product at its premises.
MAKEBACOSSMETICS reserves the right to refuse any exchange and refund of a product that has been opened or returned in poor condition.
In the event of partial cancellation of an order, MAKEBACOSSMETICS will retain the benefit of the shipping costs corresponding to the product(s) delivered.